Privacy Policy

Introduction

At Hoppla, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our community-driven AI job search platform. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Your name and contact information
• Resume and CV content
• Job application materials
• Cover letters and professional documents
• Account login details
• Any other information you choose to provide through our platform

We may also automatically collect certain information about your device and usage of our platform, including IP address, browser type, and usage statistics to improve our services and prevent abuse.

How We Use Your Information

We use the information we collect solely for the purposes of providing and improving our job search platform. Specifically, we use your data to:

• Provide and improve our services
• Personalize your job search experience
• Process your job applications
• Analyze your professional documents to provide AI-powered recommendations
• Communicate with you about our services
• Monitor for abuse or violations of our terms of service
• Comply with legal obligations

AI Processing and Third-Party Services

Hoppla is a community-driven AI service platform that processes user data including CVs, cover letters, and associated information. To deliver our services, we utilize:

• Third-party AI processing services to analyze and optimize your professional documents
• Web hosting services to maintain our platform
• Cloud storage providers to securely store your information
• Analytics tools to improve our platform functionality

While we select our service providers carefully, we cannot be held responsible for their privacy practices. We recommend reviewing the privacy policies of these third parties when applicable.

Data Retention and Security

Our data retention practices vary by data type:

• Chat conversations: Retained for up to 30 days for monitoring abuse and terms of service violations (similar to our underlying AI service providers)
• Generated documents and inputs: Stored for as long as your user profile is active and then for up to 1 year afterward, unless explicitly requested to be deleted
• Uploaded CVs, documents, and imports: Retained as part of your profile data and subject to the same retention period as other documents
• Usage analytics: We collect data about who uses what features and how much to improve our services and ensure fair usage

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or storage system can guarantee complete security, and we cannot guarantee the absolute security of your data.

Digital Twin and Data Transparency

Over time, we aspire to provide you with more transparency and control over your data by:

• Exposing the knowledge and data we have collected about you
• Creating a more effective "digital twin" that better represents your professional profile
• Providing you with tools to refine and improve the accuracy of this information
• Giving you greater visibility into how your data is being used to generate suggestions and recommendations

This initiative aims to increase transparency and give you more agency over how your professional data is used within our platform.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for future processing
• Object to certain types of processing

To exercise these rights or request complete deletion of all information about you from our systems, please contact us at p​ri‌va‍cy‎[​at‌]ho​p‌p‍la‎[​dot‌]to​d‌ay.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Relationship to Terms of Service

This Privacy Policy is part of our Terms of Service. For more information about limitations of liability, warranties, and other legal aspects of using our platform, please refer to our Terms of Service.